🙋 Frequently Asked Questions (FAQ)
1. What is PurohitJi App?
PurohitJi App is a digital platform that helps users book verified pandits, pooja services, astrology consultations, kundli services, and other spiritual services across India.
2. How can I book a pooja?
Simply register on the app, select a pooja, choose a pandit, select your preferred date and time, and complete the booking process.
3. Are the pandits verified?
Yes. PurohitJi App strives to onboard verified pandits through identity verification, address verification, and experience checks.
4. Can I choose my own pandit?
Yes. Depending on availability, users can select their preferred pandit from the available list.
5. What payment methods are accepted?
We support:
• UPI
• Debit Card
• Credit Card
• Net Banking
• Digital Wallets
• Other supported payment methods
6. Can I cancel a booking?
Yes. Bookings may be cancelled according to our Refund & Cancellation Policy.
7. How do refunds work?
Approved refunds are generally processed within 5–10 business days depending on banking and payment gateway systems.
8. What is AI Kundli Analysis?
AI Kundli Analysis uses advanced astrology calculations and artificial intelligence to generate detailed horoscope reports and spiritual insights.
9. Are astrology predictions guaranteed?
No. Astrology and spiritual guidance are based on traditional beliefs and interpretations. Results may vary from person to person.
10. Is my personal information secure?
Yes. We take appropriate security measures to protect user data and privacy.
11. Can I use the app from anywhere in India?
Services are available based on location coverage and pandit availability.
12. How can I contact support?
You can contact us through:
📧 Email Support
📱 App Support Section
🌐 Website Contact Page
13. What should I do if my payment is deducted but booking is not confirmed?
Please contact customer support with your transaction details. Our team will verify the payment and assist accordingly.
14. Can I get a GST invoice?
Yes. GST invoices may be provided wherever applicable under Indian taxation laws.
15. Does PurohitJi App provide live pooja services?
Yes. Live pooja services may be available depending on service type and pandit availability.
16. How do I update my profile information?
Users can update their profile information through the account settings section of the application.
📞 Need More Help?
Purohit Ji Sanatan Digital Seva Private Limited
🌐 Website: www.purohitjiapp.com�
📧 Email: officialpurohitji@gmail.com
🙏 Thank you for choosing PurohitJi App.